Support

Welcome to the VOICEXNET’s Support Center. This area has been created to help bring a resolution to your technical problem in the quickest way possible.

VOICEXNET, provides quality support services covering both hardware and software. Our service plans provide you with the appropriate level of software and hardware service you need to keep your Speech Systems up and performing well.

Many enterprises have different needs, so we offer different levels of support (Silver, Gold, and Platinum) to cover the gamut of requirements. In addition you can supplement your support services through our professional-services offerings. For a detailed description of our support offerings, please contact your sales representative or email at sales@voicexnet.com

As a Genesys Partner, our professional consulting services staff is available to help you design, develop, deploy and maintain the solutions that are vital for your business and customers. VOICEXNET aims to deliver a personalized experience to be able to understand the reason for a customer’s call, access relevant profile and business information, and apply rules to further customize that personalized experience.
VOICEXNET has unparalleled contact center services knowledge, including decades of developing IVR, call routing, desktop, chat, email, social media inclusion with the ability to provide authentication and reporting solutions utilizing Genesys programs. With VOICEXNET as your consulting team, we can help to provide a cost-effective, efficient platform to deliver a personalized customer experience while reducing operating costs, increasing productivity, and even generating new revenue.

Copyright 2016 VOICEXNET Technologies, LLC. All Rights Reserved - Call our Solution center: 214-613-1409